insights | Adapting menu design during the pandemic | The Challenge With the pandemic the recommendation of most governments and health institutions was to reduce contact as much as possible. Due… more insights | Create an award-winning crew engagement | The Challenge To create an ongoing training and engagement programme for JetSMART Chile that goes beyond the normal programmes on offer.… more insights | Creating and implementing a catering unit in Vienna | The Challenge The price being quoted by providers at Vienna airport for the Last Mile Services did not match our airline… more insights | Flexible barset loading on JetSMART Argentina and Chile | The Challenge The pandemic brought strict restrictions to our clients flying program, reducing the number of sectors flown and the… more insights | Maximising returns from limited space | The Challenge With limited space onboard it is vital that every product listed fulfils an authentic customer need and contributes to… more insights | Promotional pricing policy review in South America | The Challenge One of our South American airlines was experiencing a decrease in sales of its fresh sandwiches after a cost… more insights | The launch of JetSMART Argentina | …in a limited time period and no pre established last mile operation. The Challenge To start a whole BoB operation… more insights | Transforming crew engagement with social technology | The Challenge To replace traditional paper-based crew notices and training materials with high-tech social tools and reduce paper wastage to work… more insights | Unique fresh food offering for Air Malta | Creating a unique fresh food offering for the launch of the new Air Malta Buy on Board, that moved away… more